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Shipping Policy
Thank you for choosing 838 Performance for your automotive product needs. Below is our comprehensive shipping policy to ensure transparency and a smooth shopping experience.
838 Performance LLC Shipping Policy
1. Shipping Destinations We currently ship to locations within the United States only. At this time, we do not offer international shipping.
2. Shipping Methods We offer the following shipping options:
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Standard Shipping
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Expedited Shipping
The available shipping options for your order will be displayed at checkout.
3. Order Processing Times
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In-stock items: Orders for in-stock items will be processed and shipped within 48 hours of purchase.
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Backorder items: Processing times for backorder items may vary and will be communicated to you at the time of purchase.
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Made-to-order items: Processing times for made-to-order items may also vary depending on the complexity of the product. These timelines will be specified in the product description or at the time of checkout.
4. Shipping Costs Shipping costs are calculated automatically at checkout based on your location and the shipping method selected.
5. Delivery Times Delivery times depend on the shipping method chosen and your location. Estimated delivery dates will be provided at checkout. Please note that delivery times may be affected during holidays or peak seasons.
6. Order Tracking Once your order has shipped, you will receive a notification via email or text containing your tracking information and a link to track your package in real-time.
7. Shipping Liability 838 Performance is not liable for packages that are lost or damaged during transit. The shipping carrier is responsible for these issues. If your package is lost or damaged, please contact the shipping carrier directly with your tracking information for assistance.
8. Holiday Shipping Shipping times may vary during holidays due to increased carrier demand. We recommend placing orders early to avoid potential delays.
9. Returns and Exchanges For information regarding returns or exchanges, please refer to our Return Policy.
If you have any questions or concerns about your shipment, please feel free to contact our customer service team at [your contact email or phone number]. We’re here to help!